Shipping policy

Shipping Policy

At Veltoro, we are committed to delivering your order quickly, safely, and at no extra cost.

1. Shipping Cost

  • We offer free shipping on all orders
  • No minimum purchase is required

2. Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday)
  • Orders are not processed on weekends or public holidays
  • You will receive a confirmation email once your order has been shipped

3. Delivery Time

  • Estimated delivery time: 5–8 business days after shipment
  • Delivery times may vary depending on your location and external factors

4. Shipping Locations

  • We currently ship within the United States
  • If you require international shipping, please contact us before placing your order

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email
  • You can use this tracking number to monitor your delivery status

6. Delays and Issues

While we aim to meet all delivery estimates, delays may occur due to:

  • Weather conditions
  • Carrier delays
  • High demand periods

Veltoro is not responsible for delays caused by shipping carriers, but we will assist you in resolving any issues.

7. Incorrect Address

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

8. Lost or Stolen Packages

  • If your package is marked as delivered but not received, please contact the shipping carrier first
  • If you still need assistance, contact us and we will help investigate the issue

9. Contact Information

If you have any questions about shipping, please contact us:

Veltoro
📧 Contact@veltoro.shop
📞 +1 207-884-2482
📍 1341 Welton St, Denver, CO 80204, United States